Dorchester County Health Department
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Medical Assistance Transportation
Medical Assistance Transportation
Fax: (410) 901-8189
This program provides a non-emergency medical transportation source for Dorchester County Medicaid recipients who have no other means of transportation. Riders must have an active Medical Assistance number. For local (in county) transportation, you should call at least 24 hours (1 day) in advance of the appointment to schedule a medical ride. If a rider is requesting to be transported out of the county, please call at least 72 hours (3 week days) before your appointment. Transportation to and from medical appointments is provided by Delmarva Community Services (D.D.U.S.T.)
When calling to make an appointment, please have the following information available:
- Medicaid number. Have you enrolled in a Managed Care Organization? If so, which one?
- Telephone number and address
- Name and address of doctor or clinic or Primary Care Physician (PCP). Have you obtained a referral for your visit if different than PCP?
- Appointment time and return time. How long will you be at your appointment?
- Are you a wheelchair patient? Do you have a ramp where you live? Will someone be going with you?
You should be ready 1/2 hour before pick-up time for all appointments. Remember to call if there are any changes in transportation such as appointment change or cancellation. Misuse may result in denial or suspension of services.
In the event of severe weather:
- If public school systems are closed due to weather, DCS (D.D.U.S.T.) will be closed.
- Listen to local radio station (WCEM 1240 AM, 106.3 FM) for information.
- If transportation is delayed due to weather or scheduling demands, it is your responsibility to call your doctor or clinic to advise them of the situation. You may have to reschedule.
FEES: This service is free to those who qualify.
Hours: 8-11:30 a.m. and 1-3 p.m. Monday through Friday
For more information, please contact Robin Twilley, LPN at (410) 901-2426.
